How to cancel China Unicom card number: hot topics and operation guide on the Internet
Among the hot topics on the Internet recently, the discussion about communication services remains high, especially the cancellation process of mobile phone cards, which has become the focus of users' attention. The following are the hot content statistics in the past 10 days (as of November 2023):
| Ranking | hot topics | Search volume (10,000) |
|---|---|---|
| 1 | Cancellation of mobile phone card in another place | 28.5 |
| 2 | China Unicom package liquidated damages | 19.2 |
| 3 | Online account cancellation tutorial | 15.7 |
| 4 | Number portability process | 12.4 |
1. Necessary conditions for canceling China Unicom card number
Before canceling, you need to make sure:
| Project | request |
|---|---|
| Account status | No arrears and no contract period |
| Authentication | Original ID card |
| Balance processing | Remaining phone bill ≤ 200 yuan |
2. Comparison of four cancellation methods
| way | Operation process | Time consuming | Scope of application |
|---|---|---|---|
| Offline business hall | Bring your documents to the self-operated office for processing | 30 minutes | all users |
| China Unicom APP | Service-Processing-Account Cancellation Business | 15 minutes | No contract user |
| 10010 customer service | Application for transfer to manual service | 20 minutes | Special package users |
| Cancellation at a different location | Designated inter-provincial business offices | 45 minutes | Migrant workers |
3. Precautions
1.Contract period processing: If liquidated damages need to be paid during the contract period, the calculation formula is: remaining months × monthly package fee × 30%
2.Call charges refunded: The balance can be transferred to other China Unicom numbers in the province, or bank account information can be provided for refund (it takes 3-15 working days)
3.Second confirmation: You can apply to restore your number within 30 days after cancellation. If it exceeds the period, it will become permanently invalid.
4. Frequently Asked Questions
| question | solution |
|---|---|
| Forgot service password | Reset via SMS or verify identity at the business office |
| The number was used fraudulently by someone else | Call 10010 immediately to freeze the account |
| Cannot be processed in other places | Passed APP video customer service certification |
5. Suggestions for alternatives
If you don’t want to log out temporarily:
| Plan | Advantages |
|---|---|
| Apply for an account protection package | Monthly fee as low as 5 yuan |
| Enable call forwarding | Avoid missing important calls |
| Apply for shutdown insurance number | Maximum retention period 12 months |
According to the latest data, China Unicom’s online account cancellation business volume increased by 67% year-on-year. It is recommended to give priority to APP processing to save time. If you encounter any problems, you can dial 10010 and press key 3 to transfer to manual service for real-time help.
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